Personal Tech Support Without the Stress

Serving Hicksville, Ohio and surrounding areas for retirees, veterans and housebound individuals

At Ardent Home Computer Service, we believe tech support should be approachable, affordable, and judgment-free. That’s why we’ve designed a simple, transparent pricing model for individuals who just want peace of mind when it comes to their personal computers.

Annual Support That Covers the Basics

For just $50 per year per PC or laptop, you get access to basic support that includes:

• Help signing in to your computer
• Guidance over the phone for quick fixes
• Answers to those “Is this a dumb question?” moments—without fear of being billed

This plan is ideal for everyday users who want a safety net for common issues. If it’s quick, it’s covered. No surprise charges.

When Issues Go Deeper

If your problem requires more time or hands-on troubleshooting, we offer extended support at $50/hour, billed in 15-minute increments. You’ll only pay for the time you need.

Here are some examples of when hourly billing may apply:

Laptops and Desktops

• Hardware failures
• Software bugs or crashes
• Driver conflicts
• Network connectivity issues
• Operating system upgrades
• Full system overhauls

Virus and Spyware Removal

• Scanning and cleaning infected systems
• Security recommendations and setup
• Protection against unauthorized access or data leaks

Cloud Storage and Backup Setup

• Configuring OneDrive, Carbonite, or other cloud services
• Ensuring your data is safely backed up and accessible

On-Site Support

• Fast, flexible scheduling to minimize downtime
• In-person troubleshooting when remote help isn’t enough

Evening Hours

• Extended availability for busy schedules
• Support when you need it—even after work

Whether you’re a casual user or someone who just wants reliable help without hassle, Ardent Home Computer Service is here to make tech support simple, respectful, and affordable.